City Bank PLC, the oldest and most prominent private commercial bank in Bangladesh
City Bank PLC, one of the oldest and most prominent private commercial banks in Bangladesh, has been serving the nation’s financial sector since its establishment in 1983. Headquartered in Dhaka, City Bank has transformed over the decades from a traditional banking institution into a modern, tech-driven financial services provider.
With a strong focus on innovation, customer satisfaction, and inclusive banking, City Bank PLC stands out as a top-tier private bank, consistently ranked among the best banks in Bangladesh.
History and Background
City Bank was one of the first generation commercial bank in Bangladesh founded on March 27, 1983,. Unlike many banks that follow a branch-based model, City Bank adopted a centralized online real-time banking system early in its operations.
Over the years, it has expanded its footprint across the country with 130+ branches, 300+ ATMs, and over 4,000 employees, offering a wide range of financial products and services to individuals, SMEs, and corporate clients.
Products and Services
City Bank PLC provides a comprehensive suite of banking solutions through several divisions:
- Retail Banking
Savings Accounts
Current Accounts
City Touch – Internet & Mobile Banking
Debit & Credit Cards
Personal Loans
Auto Loans
Home Loans
City Bank is particularly well-known for its American Express credit cards, being the exclusive issuer of Amex cards in Bangladesh. This includes Amex Gold, Platinum, and Corporate Cards, offering premium benefits to cardholders.
- SME Banking
City Bank supports small and medium enterprises with:
SME Loans
Working Capital Financing
Trade Services
Cash Management Solutions
- Corporate Banking
For large businesses and corporations, the bank offers:
Syndicated Loans
Structured Finance
Project Finance
Trade Finance
- Islamic Banking
Branded under “City Islamic,” the bank provides Shariah-compliant banking services, including:
Mudaraba Savings Accounts
Islamic Investment Products
Hajj Savings Plans
- City Bank Capital Resources Limited (CBCRL)
As a full-service investment bank, CBCRL offers:
Portfolio Management
IPO Management
Financial Advisory Services
Digital Transformation
City Bank placed pioneer platform in digital banking across the country. Its digital platform Citytouch allows customers to manage their accounts, transfer funds, pay bills, and access banking services online 24/7.
The bank also introduced:
QR Code Payments
Contactless Cards
Digital Loan Applications
Smart Branches for enhanced customer experience
This Bank commitment to Fintech innovation is setting a benchmark in the country’s banking sector.
Sustainability and CSR
Corporate social responsibility (CSR) is one of the key commitment for City Bank Plc. It invests in:
Education and Scholarships
Healthcare Programs
Environment and Sustainability Initiatives
Support for Underprivileged Communities
During national crises, such as the COVID-19 pandemic, This Bank contributed significantly to relief efforts and economic resilience programs.
Leadership and Governance
This Bank is governed by a Board of Directors consisting of experienced entrepreneurs and professionals. The bank’s Managing Director and CEO, along with the executive leadership team, drives strategic growth, innovation, and customer-centric policies.
Their vision is to become the most complete and modern bank in the country, and their strategic roadmap reflects their ambition to stay ahead in the competitive financial landscape.
Why Choose City Bank PLC?
Strong Reputation: Trusted for over 40 years
Innovative Services: Leader in digital banking and fintech
Customer-Centric Approach: Wide range of personalized financial solutions
Global Partnerships: Exclusive issuer of American Express in Bangladesh
Nationwide Coverage: Strong branch and ATM network
Whether you are an individual looking for reliable retail banking, a small business seeking funding, or a large corporation in need of financial structuring, This Bank provides world-class service tailored to your needs.
Conclusion
This Bank continues to set the standard for private banking in Bangladesh through its relentless focus on innovation, quality service, and financial inclusion. As the banking sector evolves, This Bank is poised to lead the transformation, driving economic growth, empowering communities, and reshaping the future of finance in Bangladesh.